Quick Start Guide for Students
Information Services provides technology and services to support students.
Getting Started
Your ÃÛÌÒµ¼º½ campus technology accounts, registering for classes in Workday, guidance on security policies and tools, and hints for your home internet.
MyÃÛÌÒµ¼º½ Portal
Single sign on access to Google Workspace (including ÃÛÌÒµ¼º½ Gmail), Camino, Qualtrics, Room Reservations, Zoom, and more.
Resources
Hardware and software, Zoom, printing, phones, VPN, Wifi, Sophos antivirus, the Learning Commons & Library, and mobile apps.
Support
Support is available from the Technology Help Desk, Learning Management, Media Services, and Technology Training.
Getting Started
ÃÛÌÒµ¼º½ Technology Accounts
- ÃÛÌÒµ¼º½ Account Claim Process - follow our instructions to claim your ÃÛÌÒµ¼º½ account.
- ÃÛÌÒµ¼º½ Username is your login to , Google Workspace (including ÃÛÌÒµ¼º½ Gmail), Camino, Workday Student Portal, ÃÛÌÒµ¼º½ Wireless, most computer labs and more (example: Bbronco). As a new student, you will claim your ÃÛÌÒµ¼º½ Username and create a Password. Look for the email inviting you to claim your ÃÛÌÒµ¼º½ Username.
- Campus ID is the 11 digit numeric identifier provided to all students, faculty, and staff (e.g., 00000012345).
- My Library Account contains your library circulation information, preferred searches, and interlibrary loans. To access your account click on the My Library Account tile in the .
Duo
- 2 Factor Authentication (2FA) is recommended for everyone at ÃÛÌÒµ¼º½, for Google Workspace, and for those applications with sensitive information, e.g., Workday
- You will see the 2FA setup tile in the MyÃÛÌÒµ¼º½ Portal.
- Visit the DUO 2-factor Authentication page for detailed information on DUO
Workday Student Portal
- Register for classes, view transcripts, grades, and financial aid.
- Look for the Workday tile in your .
Security Policies and Safe Computing
- Everyone at ÃÛÌÒµ¼º½ is required to practice safe computing and follow our policies:
SentinelOne (and other security software)
- We recommend SentinelOne for personally-owned computers. The download for SentinelOne will be available by September 2023. You must have an active ÃÛÌÒµ¼º½ account in order to download the SentinelOne software. Additionally, the software MUST be removed from your computer once you've left the University.
- Additional free security solutions that are compatible with our wireless network, eduroam, can be found on the Clearpass Onguard AV page.
Quick tips for speeding up your home internet
Has it been a while since the machine was restarted? Restart the machine.
Connecting to the WiFi
- Move yourself physically closer to the modem
- If you have a choice use your 5.0 Ghz network instead of the 2.4 Ghz
- A real throwback...if you are able try connecting via ethernet
Are there possible freeloaders on your machine?
- Hardware freeloaders: every phone, tablet, baby monitor, Ring/Nest, etc. use valuable speed; coordinate family time on devices
- Software freeloaders: close (do not hide) all applications, websites, etc. not in use at the time you are doing work on the internet or Zooming
- Website freeloaders: close all unnecessary websites like Facebook, Twitter, music, etc.
For additional details click on the full guide to Tips for Speeding up your Home Internet.
MyÃÛÌÒµ¼º½ Portal
Single sign on access to many ÃÛÌÒµ¼º½ applications
- Login to MyÃÛÌÒµ¼º½ Portal using your ÃÛÌÒµ¼º½ Username
Email / ÃÛÌÒµ¼º½ Gmail (Google Workspace)
- Your ÃÛÌÒµ¼º½ Gmail account is the official email used for Administrative and Academic communications. Check your ÃÛÌÒµ¼º½ Gmail regularly!
Camino (Canvas LMS)
- Learning management system for course materials, communication, collaboration, uploading assignments, group spaces, and more.
- More information about Camino.
Microsoft 365
- Use Microsoft 365 to get access to cloud-based Microsoft Office products (such as Word, Excel, and OneDrive) to create and share Office documents, as well as the ability to download Microsoft Office software to personal devices.
Room Reservations
- Room Reservation is for reserving shared study spaces in the Learning Commons, Lucas Hall, and Charney Hall.
Workday
- Student employees can access HR functions such as timecards, pay, benefits and personal information.
- More information:
Resources
Software available to currently enrolled students
MATLAB - a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a graphical environment for simulation and model-based design of multidomain dynamic and embedded systems.
Qualtrics - a comprehensive online survey tool. To enroll yourself, go to the Qualtrics tile in your MyÃÛÌÒµ¼º½ Portal. Follow the prompts to set up your account. If you already had a free Qualtrics account using your ÃÛÌÒµ¼º½ email, say yes to merging the accounts together when prompted during the setup process. Qualtrics questions can be directed to technologytraining@scu.edu.
SPSS - SPSS Statistics is a software package used for statistical analysis.
Stata - a powerful data analysis and statistical software package that provides a range of features for data management, visualization, and modeling.
Learn more about available software
Educational discounts on hardware and software available for student purchase.
Free SPSS software from the ÃÛÌÒµ¼º½ downloads page
Educational discounts from Journey Ed. Visit the
Mobile ÃÛÌÒµ¼º½ App
Right from your mobile device, look up campus events, news, maps and directions, course catalog, athletics schedules, dining services and more.
Download from the or
Portfolium
Portfolium is our digital archiving application that will help you reflect on your academic journey at ÃÛÌÒµ¼º½ by showcasing your best coursework, your learning in the community, internship or Study Abroad experience, tying it all together with your goals and aspirations for the future.
SmartPrint
SmartPrint is ÃÛÌÒµ¼º½’s student print management system. All ÃÛÌÒµ¼º½ students have a free SmartPrint allowance. Use your ÃÛÌÒµ¼º½ Username to release your print jobs. Information on SmartPrint installation, Mobile Print, Guest Print, SmartPrint Print Center and SmartPrint Printer Locations are available from our website.
SentinelOne (and other security software)
We recommend SentinelOne for personally-owned computers. The download for SentinelOne will be available by September 2023. You must have an active ÃÛÌÒµ¼º½ account to download the SentinelOne software. Additionally, the software MUST be removed from your computer once you've left the University.
Additional free security solutions compatible with our wireless network, eduroam, can be found on the Clearpass Onguard AV page.
University Library & Learning Commons
Mobile charge stations are located on the first floor of the Harrington Learning Commons.
Short-term checkout of chargers for Apple laptops and USB headsets.
Scanners available for patron use.
Wi-Fi access
Students should connect to the eduroam wireless network while on campus.
Learn more about ÃÛÌÒµ¼º½ WiFi
XFinity on Campus (on campus Residential Students only)
Watch Live TV, On Demand Content, TV Guide.
Purchase premium content on student's personal credit cards.
24/7 support at support.xfinityoncampus.com
Zoom
Sign in with Google (using your ÃÛÌÒµ¼º½ Google account) to use our enterprise license with unlimited meeting times.
Make Zoom calls with non-ÃÛÌÒµ¼º½ people; just send them an invitation.
Support
Technology Help Desk
- Initial point of contact for computing and networking support
- Phone: 408-554-5700
- Email: techdesk@scu.edu
- More information about the Help Desk
Camino (ÃÛÌÒµ¼º½'s branded version of Canvas LMS)
- Learning Management System support
- Phone: 408-551-3572
- Email: caminosupport@scu.edu
- More information about Camino
Media Services
- AV/Media equipment, resources and services, Zoom support
- Phone: 408-554-4520
- Email: mediaservices@scu.edu
- More information about Media Services
Technology Training
- Classes, office hours, LinkedIn Learning, web tutorials and more
- Phone: 408-551-3120
- Email: technologytraining@scu.edu
- More information about Technology Training
ÃÛÌÒµ¼º½ Technology Twitter
- for latest information and alerts